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Situation: We were tasked by Santander to create an MVP mobile app, which allows people to set up a collective pot of money to pay for anything from birthday gifts to holidays abroad. I joined half way through, and collaborated with a senior UX architect on this project.

Task: My task was to create the pay in/pay out wireflow, and design the home screen.

Approach:

  • Agile process: I worked closely with all other team members on a daily basis, from scrum to ideation, we communicated and iterated constantly.
  • My deliverables:
    – Wireflows: For this project, I created wireflows instead of wireframes with annotation for every element, in order to communicate user journeys clearly, and add functional spec wherever is necessary. It’s lighter in weight, and easier to follow for all parties.
  • Ideation: I also ran ideation sessions with visual designers to generate ideas, using techniques such as Mind Map, Crazy 8’s, Silent Critique etc.

Results: The apps were launched recently with 5 star rating, and we are continuously making improvements.

Kitti website

Kitti website

Pay in wire flow - existing user

Pay in wire flow – existing user

Pay in wire flow - admin

Pay in wire flow – admin

Ideation session - home screen

Ideation session – home screen